Gallagher's has cleaned our business/gym carpets a few times now and I am always impressed. Their professionalism, flexibility to work around our crazy schedules and most importantly the job they do is always TOP NOTCH! We are a high traffic facility and what they do to our carpets is amazing. I highly recommend them and am so glad I found Gallagher's!
Thank you John. My carpets are plush again. The rugs are colorful and bright. After your cleaning, all looks like new throughout my home. I can't even express my delight for the job you did on my couch and ottoman.
I do have a question for you: Did you install new carpet on the stairs? Amazing job! You definitely have a satisfied and, for sure, repeat customer.
Keep up the good work.
True customer service can often be best judged when the vendor has nothing to gain in the process. I called Gallagher's to get an in-home estimate on carpet cleaning/sanitizing after our landlord refused to address the infestation of carpet beetles and overall filth in our high-rent Lake Oswego home (which we just moved into). John did a thorough inspection, at no charge, as well as a comprehensive written recommendation and estimate. John said his first priority is not just customer satisfaction, but peace of mind. We will definitely use Gallagher's.
Ann S. Lake Oswego
This is one of those rare companies that does it right from start to finish. Service is great. The owner John is extremely knowledgeable, fair and doesn't make promises he can't keep. They've come out to our house twice on short notice to clean our embarrassingly dirty carpets. Each time I'm amazed by the improvement. The price is great and the service is even better. Look no further for all your carpet and rug cleaning needs.
John from Gallaher's cleaned the white carpets in my condo and got a stain out of my couch as well. John was amazing. The carpets look great! All those spots&stains that have been accumulating over years are gone. The entire process was super easy.
Customer service, cleaning, timeline, helpful suggestions, price...we were extremely pleased with every aspect of our experience. We cleaned two, large, very fine James Opie rugs and the results were terrific. We especially appreciated the care in pick-up and delivery/resettting in place. We would employ this company again in a New York minute!
Gallagher’s Carpet Cleaning brings a surprising level of professionalism to the carpet cleaning industry. The friendly technicians were agile and quickly adjusted their cleaning strategy to meet the demands of our unique commercial space. They worked quickly and efficiently and before we knew it their work was done, our carpets were clean and we had plenty of room left over in our facilities budget. We will be using Gallagher’s for all our carpet cleaning needs and will be enthusiastically recommending them to our clients and friends!
Gallagher's outshines themselves every time we use them -so professional and always taking the extra step. Rugs and carpets have never been cared for so well since meeting Gallagher's Rug and Carpet Care. They take care of lots of our clients - who have also found them very reasonable and courteous.
Debbie Thomas, Debbie Thomas Real Estate
“John came in and totally transformed my store. I had stains and dirt embedded in my floor that I thought I would never see removed – he got out every last one of them! I would recommend Gallagher’s to anyone who is looking for professional work, fair pricing and excellent results – John’s the best!”
Don Kenworthy -- Owner, UPS store #0239 in Lake Oswego
Great and prompt service and we would highly recommend! I booked and appointment for a carpet cleaning of the commercial business I work at. Someone came out to do an estimate within 24 hours of our call! Other businesses told me it would be weeks before they could come out to do an estimate, let alone, the actual work. The commercial carpet cleaning was extremely through and Gallagher's worked around the times we had available so that our business wasn't disrupted! We have used other carpet cleaners who did not clean as comprehensively as Gallagher's. Very professional service, fair price, and FANTASTIC customer service! We also found them on Yelp and chose then because they had great reviews! We are very happy with our results and will be using their services in the future!
Top notch hands down. I've had area rugs cleaned for years, and was really impressed with the recent cleaning. A large wool area rug that gets all the foot and pet traffic you can imagine...on top of it the base color is cream, sigh....I know.
I loaded up my rug to drop off at their location in SE, which I highly recommend. All of my cleanings have only been in my home to date. Their facilities make it possible to really deep clean.
We went over the condition of the rug, pointed out a few areas that may not be able to get 100% and much to my delight upon pick up (about a week later), my rug looked brand new. Also no weird smell from cleaning solutions, just a fresh and clean rug, soft to the touch. Great job!
I'd definitely use and recommend Gallagher again. They've done a great job with their marketing which caught my attention and when John arrived to clean the carpets I felt good about having him in my house, which is super important when you are calling a contractor you've never worked with before. The quality of work and level of service definitely will bring me back.
Magic workers!!! We currently have 5 rescue dogs and a teenager, along with beige carpet. Not the best combination. John made our carpets look like new!! I was so impressed and will be calling him every 6 months to keep up on our carpets. I cannot recommend them enough..hands down, the best around. No gimmicks, no price adjustments, just straight up, honest, hardworking people. 500 square feet with scotch guard was $298.00, exactly what they quoted me on the phone. Worth every pain considering out carpet was a hot mess!!! THANK YOU!!!!!
Highly recommend Gallagher's! We have had our carpets cleaned several times in the 10 years we've lived in our home, but this is the first time we notice a remarkable difference. John not only knows what he is doing but uses special solutions for stains and odor. Cat odor was the worst on our carpet, and whatever John did remedied the problem. We had talked about replacing the carpet but it truly looks brand new! John is not only very professional, but friendly and respectful as well.
WOW! I called John and Brooke four days ago, after stretching on an area rug in my living room that I realized was dirty and really smelly. I have children and one dog and a busy household and somehow, the carpet got ignored. Today, John returned our rug and it not only looks like new, but smells clean and clear. His service was prompt and he has a great attitude and returned my rug a day earlier than he had anticipated. Thank you John for an amazing job well done. This business is reputable with excellent customer service and we are now customers for the duration. Call these folks if you need your carpets and area rugs cleaned perfectly!
Gallagher's is a phenomenal carpet cleaning service. We've had our carpets done by them for the past three years and each time they demonstrate how knowledgeable and thorough they are. On top of it just seem to be some of the nicest employees around!! Each time our carpets come out looking like new. 100% worth the cost!
I've never hired my own carpet cleaner before, so I'm going a little on faith by giving John a 5*...but I really can't say I have anything negative to say that would detract from 5*.
He was on-time, on-quote (some parts were cheaper and some were pricier, but it balanced out to the same in the end), friendly and personable, happy to work with us on a tricky situation, and a lingering dog-urine smell that had been present in one area when we bought our house is no more. He tackled an area rug that had been cat-soiled over many years before being shoved with embarrassment into storage, and it came out as clean and fresh as if it had never met any cats.
We will definitely bring him back for our cleaning, and will be happy to recommend him to any friends/coworkers who ask.
(I'm also excited that they are looking into running a reasonably priced drop-off service for area rugs.)
Every once in a while, excellent customer service can catch you off guard and this was one of those instances. I was dreading getting my rug cleaned, it's expensive and heavy! The folks at Gallagher's made me understand the process, they diagnosed my vintage Craigslist find and made the whole thing (dare I say?) enjoyable!
Hands down - Gallagher's will have my business for life.
Every once in a while, excellent customer service can catch you off guard and this was one of those instances. I was dreading getting my rug cleaned, it's expensive and heavy! The folks at Gallagher's made me understand the process, they diagnosed my vintage Craigslist find and made the whole thing (dare I say?) enjoyable! Hands down - Gallagher's will have my business for life.
John Gallagher recently made my carpets look like new! He removed tough spots that other carpet cleaners couldn't, custom-mixing solution for each type of stain. John also cleaned the teenager grime from my chenille family room sofa! I couldn't be happier with Gallagher's Carpet and Floor Care - great service and great results. Jill Shoen, Lake Oswego.
Excellent service from the first telephone communication. Respectful and efficient customer service. Extraordinarily knowledgeable about all kinds of rugs. We cannot imagine how the work on our carpets and rugs could have been better! Superb indeed!
John did a great job with cleaning and honest about what he could get out when we spilled laundry detergent on our carpet. He got the area cleaned and he was able to also provide a wealth of information about carpet and rug maintenance.
I heard of Gallagher's through a friend that had a few couches cleaned, I would have thrown them out, they were covered in pet dander. Next time I saw the couch set I couldn't believe they were the same ones, they looked brand new! They told me Gallagher's Carpet and Floor Care cleaned them and I called right away. I couldn't be happier with my floors or their service. Friendly, on time, excellent service and great results. I would recommend them to anyone.
Gallagher's is the best rug and carpet cleaning company I have ever used. Since I was introduced to them by a seller client of mine 3 years ago, they are the only carpet and rug cleaner I recommend. Totally customer service oriented offering high quality cleaning that is efficient and very well priced.
Kathy Macnaughton, The Macnaughton Group at Realty Trust
We'd pretty much given up on our 12 year old carpet ever looking decent again. However, after John treated and shampooed, it looks nearly new again. He wasn't satisfied until every stain was gone. Friendly and professional, we will use Gallagher's regularly and recommend them highly. Thanks again, John and Brooke, for the great job!
If I could give Gallagher's 10 stars, I would! I brought the team a heavily soiled, nearly impossible-to-clean rug, as well as a cream linen chair that fell victim to a pulled pork sandwich. I didn't have high expectations for either of them to come out looking good but I was totally wrong. Not only did John and his team thoroughly clean both my pieces, but they both look brand new. Brand. New. I couldn't believe it. And while the work was second to none, the customer service was even better. John answered my estimate request within 15 minutes of submitting it, Juan and his team did amazing work, Samantha went out of her way to schedule fast delivery, and Shane trekked across Portland in Friday afternoon traffic to bring my pieces to me. It's so rare that companies and services live up to the hype, but I'm pleased to say that Gallagher's exceeded every expectation I had. Looking forward to working with them again!
My carpets have never looked this good -Wow! John is meticulous and it shows. Finally I have found a carpet cleaner that I can continue to use and recommend to my friends. Gallagher's is by far the best choice I have made when it comes to my carpets - I cannot recommend them enough!
Natalie, Nathan and the whole team are just terrific. Timely, polite, thorough, great follow-through and follow-up. Great rates, too! I've used them to clean all of my rugs at their facility, along with in-home cleaning of stairs and landings. I'm never disappointed. You have a lot of choices when it comes to rug cleaning teams. Pick this one!
John arrived promptly and was very professional and forthright. Before he began the work, he inventoried the area and asked what kinds of stains and dirt was suspect, so that he could provide the best treatment for the job. He asked what my goal was and catered the job to my needs. This was a four story rental home and he did such a great job. No surprises, high quality work, excellent care and I would highly recommend him. I have already asked him for help with a second job; the carpet in my newly purchased home. Oh, and BTW - Brooke who manages the office is completely wonderful, too!
I cannot say enough good things about the excellent job that was performed and the kind and timely manner in which it was done. My carpet looks perfect and the travertine tile in my kitchen is gleaming! I will definitely use Gallagher's service from now on. Thank you!
You can stop searching for carpet and floor cleaning in Portland, Oregon.
Look no further!
Here's my Gallagher experience.
I'm in Chicago, my son just started school in Portland.
Ten days into school, he eats a bad pizza and gets sick.
As you can imagine; it was not a pretty picture inside his apartment.
So I checked Yelp; I find that Gallagher's Carpet and Floor Care has a 5-Star rating from 16 reviewers..you cannot fake that kind of endorsement.
So I call them...John answers the phone himself; he is not fazed or deterred by the the gross mess in the apartment.
He personally contacts my son and the entire crisis is addressed within hours and 100% cleaned up within a day.
This is the real deal. His price is reasonable too.
As I said, "Look no further."
These are professionals who care deeply about serving you. Call them, you will not be disappointed.
Old school, first class, white glove service. If you don't have a rug, buy one so you can bring it here for cleaning. They helped us carry the rug in. Everyone had a smile on their face and was courteous and professional. Their pricing is very fair. The work was done promptly and our rug is fresh and clean.
We decided to try Gallaghers to see if the results would be better than others we have used. Much to our surprise, it was so! Not only was the work done efficiently and quickly, the job was better than we had ever experienced with all the other Brand X companies out there. What a relief to see stains that we thought were permanent disappear completely and not come back. New life to our carpet was a welcome sight. There is not any hesitation to play with our new granddaughter on the living room carpet now. Needless to say Gallaghers is our choice. You really do get what you pay for and the small difference in cost became a ginormous difference in the final result. Thank You Gallaghers!
I have used many carpet cleaning services, and honestly I don't really expect much from them because I'm usually not impressed. I feel completely different about Gallagher's Rug and Carpet Care. The professionalism, the quality of work and the communication is phenomenal. I feel like my clients and I are the most important customer that day and our rugs have never looked better. You won't be disappointed!
Steve Eggerts CRS, GRI, Principal Broker, Remax Equity Group
Thank you John Gallagher! Our rental home carpets look new again. You are a miracle worker. I so appreciated how quick you were, how you didn't make a mess anywhere and you added that extra customer service when you wiped down the wood baseboards for me. What exceptional customer service. Thanks a million! Valerie Ferguson
Gallagher's is awesome. With two young kids and a cat who's constantly throwing up leaves, our carpets and sectional have taken some serious abuse. John was able to get an old stain out of our dining room carpet, and sprayed it with a protectant that withstood our daughter's pink and purple birthday cake. He also got old food stains and vomit smell out of our 9 year old couch. We were ready to replace it, and now it looks like new! So worth the money.